Why am I receiving this notice?
The city’s refuse bag/tag program will be discontinued as of December 31, 2024. Granger will be the city’s exclusive franchise hauler for residential trash and recycling collection.
When does Granger trash/recycling service begin?
Service begins the week of January 1, 2025. Trash and recycling (Curby carts) will be delivered during the week of December 9, 2024. These carts will be placed at the end of driveways or at the curb pick-up site.
Do I need to sign up for service? How do I sign up?
Yes. Residents can sign up by calling Granger at 888-947-2643 or visiting their online portal at https://www.grangerwasteservices.com/mtpleasant/. Granger will manage all billing and customer service.
Do I have to use Granger for trash/recycling service?
No, but you may not use another waste hauler for service.
How do I opt out of service?
If you want to opt out of service, no action is needed. Only residents who sign up will receive wheeled Granger Curby trash and recycling carts and be billed for service.
Can I share trash/recycling carts?
You may choose to share carts with a friend, family member or neighbor if you do not exceed allowable service limits (see bag limits below).
What are the trash service options?
Regular 96-gallon wheeled Curby cart with a brown lid. $9.76/month
Holds up to (7) trash bags.
43.5” high (including lid), 29.2” wide, 33.3” deep
Small 65-gallon wheeled Curby cart with a black lid. $8.78/month
Holds up to (5) trash bags.
41.3” high (includes lid), 26.7” wide, 28.1” deep
What is the size of the wheeled recycling cart?
96-gallon cart with a yellow lid is the only size offered for recycling.
Is recycling service automatic?
Yes. Residents opting in for trash service will automatically have recycling and will be billed $3.16/month for every other week (bi-weekly) collection. If you do not sign up for trash service, you will not have recycling service.
Can trash bags or non-Granger trash carts be used?
No. Granger will not service any personal containers. Extra bags can be placed next to the cart and be picked up for $2 a bag. This charge will be reflected on your Granger invoice.
Will my trash/recycling collection day remain the same?
Granger will make every effort to keep your service on the current collection day. Trash will be picked up weekly. Recycling will be picked up every other week. More information will be available in the customer portal after you sign up for service. The first collection will be delayed by one day due to the New Year’s Day holiday.
Per City Ordinance: Trash and recycling can be placed out after 5 p.m. the night before collection day and all carts must be removed by midnight on your collection day.
Where will trash/recycling be collected – curbside or alley?
Collection will only occur curbside. If you do not have curbside access, contact Granger.
What if I have trouble getting my trash and recycling to the street?
Front-of-house service is available at no additional charge when all members of a household have physical limitations preventing them from taking wheeled carts to the street. Contact Granger.
What is the final date for using City bags, tags, and large item stickers?
These items must be used on or before your last 2024 collection date.
Where can I purchase City bags or tags before the end of the year?
Until 12/1/2024: City bags and tags are available for purchase at City Hall (320 W. Broadway St.), Ric’s, Meijer and GreenTree.
12/2 – 12/31/24: only City Hall will sell bags and tags, Monday – Friday 8 a.m. – 4:30 p.m.
What should I do with unused City bags and tags?
Unused city bags and tags can be returned to City Hall before May 30, 2025, for a refund. Options include a city water bill credit or a cash refund.
What should I do with unused City large item stickers?
Use these stickers on or before your last collection day in 2024. Refunds will not be offered.
Does Granger offer large item collection?
Yes. Service for larger items may be scheduled using Granger’s customer portal.
What do I do with my existing trash can(s) and recycle bin(s)?
Consider repurposing both cans and bins. If you wish to recycle your recycle bin, you may drop it off at the Street Department, 1303 N. Franklin Street, January 6-10, and May 5-9, 2025, from 7 a.m. – 6 p.m.
What about leaf collection and brush chipping services?
Granger will not collect yard waste. The city will continue to offer these services.
Granger Waste Services: info@grangernet.com | 517-372-2800 | 1-888-947-2643
http://www.grangerwasteservices.com/mtpleasant