The City of Mt. Pleasant is launching a community-wide Communication Survey to better understand how people in the community receive information, what they want to hear more about, and what makes it easier–or harder–to stay connected with what’s happening in the city.

The survey is open from November 20 through December 13, 2025, and is available online and in print. Anyone who lives, works, studies, or spends time in Mt. Pleasant is invited to participate.

This survey is part of the City’s effort to strengthen communication and support a meaningful two-way feedback loop. Responses will help the City learn:

• How community members receive updates such as service changes, events, news, and public meeting information
• Which communication channels are most helpful
• What topics people want more information about
• What barriers make it difficult to stay informed or engage
• How the City can make it easier to ask questions, share ideas, or get important updates

The City’s goal is to make information easy to find, keep residents informed, and help everyone feel confident that their voice is valued. The survey will highlight what is working well and where communication can become more consistent, accessible, and useful.

How to Participate

Online:
Complete the survey at www.mt-pleasant.org/survey

Printed copies:
Printed surveys are available at City Hall and may be returned in person or mailed to: City Hall, 320 W. Broadway St., Mt. Pleasant, MI 48858.

All responses must be received by Saturday, December 13, 2025.

For questions or assistance, contact:
Madison Craven, Public Relations / Graphic Designer
(989) 779-5322
mcraven@mt-pleasant.org