Tag: City of Mt. Pleasant Water Department

UPDATED with FAQ: Mt. Pleasant to Replace Water Meters and Continue Cross Connection Inspections

Water Meter Replacement FAQ

The city is working with technicians from HydroCorp to simultaneously conduct a cross-connection inspection and installation of new water meters for properties within the city limits. The inspection and water meter installation are mandatory. Residents will not incur charges from HydroCorp for the inspection or meter installation. Failure to participate in the new water meter install program will result in the water being disconnected.  

1) Checking for potential cross connections:

  • A cross connection is a point in a plumbing system where it is possible for a non-potable substance, such as a chemical, to come into contact with the potable (safe) drinking water supply.
  • These connections are commonly found at a home’s outside hose connection or with a residential irrigation system.

2) Replacing all water meters within the city limits with advanced digital meters.

  • Features
    • Efficient Remote Meter Readings
    • Consumption History
    • Notifications & Alerts
    • Available Phone App to monitor usage and operation.
  • HydroCorp technicians will have to enter residences. Personnel with be identifiable with a HydroCorp company shirt and an identification badge.
  • Meter install takes less than 45 minutes.

HydroCorp Letter
A letter from HydroCorp regarding the scheduling of a water meter installation appointment will be mailed.

  • Appointments are scheduled Monday through Thursday 8 a.m. – 6 p.m.
  • Customers can choose from (2) four-hour blocks, 8 a.m. – 12 p.m. or 12 p.m. – 4 p.m.
  • Two-hour windows are offered from 4 p.m. – 6 p.m. There are several customers scheduled in a time frame; you are not guaranteed to be first in line.

City’s drinking water meets federal and state quality requirements

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According to the 2016 City of Mt. Pleasant Water Quality Report, the City’s drinking water meets all federal and state requirements.

The Mt. Pleasant Water Department routinely monitors for a number of contaminants in the City’s drinking water. While it is reasonable to expect trace amounts of some contaminants, the Environmental Protection Agency (EPA) sets regulations which limit the levels of certain contaminants in water provided by public water systems to ensure the tap water is safe to drink.

The report revealed the contaminants detected in the City’s drinking water measured well below the maximum contaminant levels (MCLs) set by government regulations. For example, when testing for the presence of fluoride, the amount of fluoride in the water cannot exceed 4 parts per million (ppm). In City water, the fluoride levels averaged at 0.7 ppm.

Additionally, the City’s water system tested well below action levels of the federal Lead and Copper Rule (LCR). The action level of lead is 15 parts per billion (ppb). The level of lead detected in the City’s drinking water was zero.

The Mt. Pleasant Water Department constantly monitors the water supply for various contaminants. Tests were performed for an additional 130 chemicals and no detectable concentrations were found. “At the Mt. Pleasant Water Department, we work hard to provide top quality water to every tap, and our motto, ‘Good Water Every Day,’ reflects this focus,” said Water Superintendent Malcolm Fox.

To see the full report, visit http://www.mt-pleasant.org/docs/dept/publicworks/2016waterreport.pdf.